Return Policy
For your peace of mind, we offer free returns and exchanges within 30 days of purchase on unwashed, unworn items with original tags. Your satisfaction is our priority, and we’re here to ensure you love your Alirazi gear.
We give full and partial refunds (without returns) in the following conditions:
- IF package has not been delivered at all
- IF package has been significantly delayed due to circumstances out of our control (partial refund)
- IF the item ordered is broken / defective
Refund Processing Time
We will process your refund in 3-5 business days, after we receive your request.
Return policy
We allow you to return the item to our facility in the following scenarios:
- IF you receive the item and want to return the item and it is in good condition
- IF the item is slightly defective and our support team deems it as a return instead of refund
Order Cancellations
If you message us wanting to cancel the order, we'll try our best to do so in time. But if the item has already been shipped, you will have to return the item back to us (UNOPENED AND UNUSED) to get a full refund.
Contact
For more information regarding our policies and assistance regarding refunds / returns, contact our support team here - [email protected]